Contact us

  • If you are a customer of Eurotunnel Le Shuttle:

    Go the Eurotunnel Le Shuttle website

    Make a Shuttle booking

    Contact us regarding enquiry about Eurotunnel Le Shuttle service, crossings, bookings, etc

    From the United Kingdom:

    Customer Relations Department
    Tel.: 08443 35 35 35
    Ashford Road
    Folkestone
    Kent, CT18 8XX
    UK

    From France:
    Service Relations Clients
    BP 69
    62 904 - Coquelles Cedex
    France
    0810 63 03 04

    For more information or from another country:
    Please refer to the Contact us page of the Passenger Shuttle Service

  • If you are an individual shareholder or would like to become one:

    Shareholder Information: 0845 600 6634 (Local rate call from the UK)

    Shareholder RelationsCentre of Eurotunnel Group
    PO Box 302
    Folkestone
    Kent CT19 4QZ
    Tel.: 0845 600 6634 (Local rate call from the UK)
    Fax: 01303 28 64 41
    Monday to Friday, 8:00 a.m. to 11:00 a.m. and 1:30 p.m. to 4:00 p.m. (UK time)
    Email: shareholder.info@eurotunnel.com

  • If you are a financial analyst or an institutional investor:

    Michael Schuller, Investor Relations co-director: +44 (0)1303 28 87 19
    Email: michael.schuller@eurotunnel.com
    Jean-Baptiste Roussille, Investor Relations co-director: +33 (0)1 40 98 04 81
    Email: jean-baptiste.roussille@eurotunnel.com

  • If you are a journalist:

    Media UK

    UK Press Office - John Keefe, Eurotunnel spokesman: +44 (0)1303 28 44 91, john.keefe@eurotunnel.com
    Email: press@eurotunnel.com

    Media France

    Anne-Laure Descleves, communications director for Eurotunnel Group: +33 (0)1 40 98 04 67, anne-laure.descleves@eurotunnel.com
    John Keefe, Eurotunnel spokesman: +33 (0)3 21 00 44 91
    Romain Dufour, French press officer: +33 (0)1 40 98 04 64
    Email: ServicePresse@eurotunnel.com
    Out of hours and weekends: +33 (0)3 21 00 69 00 (phone number reserved exclusively to journalists)

  • For any other general or corporate inquiry on Eurotunnel Group (not on your bookings or crossings with Le Shuttle):

  • Postal address of Groupe Eurotunnel SE:

    3, rue La Boétie
    75008 Paris
    France

  • Postal addresses of Eurotunnel:

    Siège d'Exploitation
    BP 69
    62904 Coquelles Cedex
    France

    UK Terminal
    Ashford Road
    Folkestone
    Kent - CT18 8XX
    United Kingdom

  • Interested in the Group's information? Follow us...

    Follow us on Twitter @GroupEurotunnel